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What To Do When Disaster Happens
When you experience a data loss situation it is extremely important that you not act hastily to try to resolve the problem. Doing so can make matters worse and could result in the complete and permanent loss of your data. If you don't understand what is happening with your system, don't do anything but seek the advice of a hard drive data recovery professional.
If your drive is making any unusual noises such as clicking, grinding or metal scraping, turn it off immediately! This condition typically indicates a head crash and major media damage. Hard disks spin at a high rate of speed, anywhere from 3200 to 10,000 revolutions per minute. Extensive damage can occur in a short period of time if a drive is left running, making the data irretrievable. In this situation it is best to turn off the system, remove the drive and bring it to our facilities for hard drive repair.
If you've accidentally deleted files, emptied the Recycle Bin or Trash Can, don't install any software or save additional files to your drive. Doing so may permanently overwrite the deleted items. If you are in the middle of a project when you discover files are missing, or you believe they have been deleted, save the current project to a floppy disk, or another storage device. Don't write, install software, or save anything to the drive where the missing files were located. Although you probably won't need hard drive repair, you will want to be save as rather than sorry.
If you tempted to use commercial utility software such as Norton Utilities, and would like to attempt recovery on your own, you might render your data completely unrecoverable. We use high level recovery software costing thousands of dollars to recover data. In fact, some of the software we use is not for sale at any price! Amateurs Beware!!
Recall that availability is one of the three key elements of information security. Although all stored data can become unavailable -